Support Email
Email [email protected] for account, billing, subscription, credit, API, privacy, or product questions. Include the email address on your BGRemover account and a short description of the issue so the support team can investigate.
- Product help and background-removal questions
- Billing, subscription, refund, and credit inquiries
- API access, integration, and partnership requests
- Privacy, security, and data deletion requests
Response Time
Most support requests receive a reply within one business day. Complex billing, API, or privacy requests may take longer if account verification or additional investigation is required.
Before You Contact Us
For faster troubleshooting, include the image format, approximate file size, browser name, and the page where the issue occurred. Do not send sensitive personal documents unless the support team specifically asks for them.